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Terms Of Use

Effective October 25, 2021

These terms of use ("Terms of Use" or "Agreement") govern your use of www.truestrom.com, and any affiliated domains that redirect or link to it ( Collectively, all visitors to the "Website"). Therefore, these terms of use constitute that you as a website user ("you" or "user") and True Strom LLC and its affiliates, website operators (collectively referred to as "True Strom", "us", "we" or "our"). By using this website, you agree to always abide by these terms of use and any supplements or amendments during use. Therefore, we ask you to read these terms of use carefully before using this website. Please note that these terms of use will not establish a confidential relationship between you and us.

Please note the following arbitration clause, which requires you to arbitrate any personal claims against True Strom. Personal arbitration means that you will not have, and you will give up the right to let a judge or jury decide your claim, and you may not be litigated in class, merger or representative capacity.

Your use of this website is also subject to our privacy policy, which can be obtained here [Privacy Policy Link is "here" ]. Therefore, do read the privacy policy carefully before using this website. If there is any conflict between the provisions of these terms of use and the provisions of the privacy policy, the provisions of the privacy policy will apply.

Product Information, Accuracy and Shipping

  • Product, content and specifications: All features, content, specifications, products and prices of the products and services described or represented on the website are subject to change at any time without notice. Some similar weights, dimensions, and descriptions are approximate and for reference only. We make all reasonable efforts to accurately display of our products, including applicable colors; however, the actual colors you see will depend on your computer system and we cannot guarantee that your computer will display these colors accurately. The inclusion of any product or service on the website at any given time does not imply or guarantee that these products or services will be available at any time. You are responsible for determining and complying with all local, state, federal and international laws (including minimum age requirements) regarding the possession, use and sale of any items purchased from this website. By placing an order, you declare that the ordered product will only be used for legal purposes.

  • The accuracy of the information: Unless otherwise stated, we strive to ensure that the information on the website is complete, accurate and up-to-date. Despite our efforts, the information on the website may from time to time be inaccurate, incomplete or out of date. We do not make any representations regarding the completeness, accuracy or topicality of any information on the website. For example, the products contained on the website may be unavailable, may have different attributes than the listed products, or may be different from the prices displayed on the website. In addition, we may change the pricing and availability information before completing the purchase without notice. Although our practice is to confirm the order by email, the receipt of the email order confirmation does not constitute our acceptance of the order, confirmation of the offer to sell the product or service, or the availability of the product or service. We reserve the right to limit the number of orders for any product or service and/or refuse to provide services to any customer without prior notice. Also, if the product is not available after purchase, we can issue a refund. We may also require verification of information before accepting and / or submitting any order.

  • Shipping Limitations: When an order is placed and ready to ship, as long as the shipping address complies with the shipping restrictions contained on the website, it will be shipped to the address specified by the buyer. All goods purchased on this website are made in accordance with the contract of carriage. Therefore, after the items are delivered to the carrier, the risk of loss and ownership of the items purchased on the website are transferred to you. You are responsible for making any claims against the carrier for damage and/or loss of the goods.

    • For more information on shipping, ordering, returns and exchanges, please refer to the policy provided "here".

    Ownership and License

    You understand and agree that this website is owned by True Strom, and you do not have any ownership, ownership or interest in this website or any software/source code or intellectual property on which this website is located. Based on. You agree not to delete, change or hide any copyright, trademark, service mark or other proprietary notices on the website. In addition, you agree not to circumvent, reverse engineer or modify any technical controls, protections or components of this website.
    You understand and agree that the trademarks, names, slogans and/or logos ("Logos") and content appearing on or on the website are the sole and exclusive property of True Strom or our partners or licensors. You have no right to use such logos or content without the prior written consent of True Strom or the partner or licensor who owns the logo or the corresponding content.
    True Strom grants you (as a user of this website) a personal, limited, non-exclusive, non-transferable and revocable license, but no right to sublicense. You can (i) only in accordance with these terms of use and (ii) The common way to design and use. It is prohibited to use this website in any other way.

    Use of and Comments to Material

    If you disagree with any material found on the website, we recommend that you contact us at support@truestrom.com and we will be happy to help you.
    The materials appearing on the website are for reference only. Although we strive to provide useful and accurate information, errors may appear from time to time. Before taking action based on the information you find on the website, you should confirm any facts that are important to your decision. As discussed in more detail in the disclaimer section of this agreement, True Strom and its information providers do not guarantee the reliability, accuracy, timeliness, usefulness, or completeness of the information on the website.

    Notice and Procedures for Making Claims of Copyright Infringement

    Pursuant to Section 512 (c) (2) of Title 17 of the United States Code, notices of claims of copyright infringement must be sent to the designated agent from the service provider.
    Service Provider: True Strom
    The designated agent that the notice should be sent to:

    TRUE STROM LLC
    Attn: The Copyright Agent
    9852 Pali Ave
    Tujunga, CA 91042
    support@truestrom.com

    The notice must be a written communication including the following:

      • The physical or electronic signature of the person authorized to act on behalf of the owner of the allegedly infringed exclusive rights;
      • The identification of the copyrighted work claimed to be infringed, or if a single notification covers multiple copyrighted works on a single online site, the site a representative list of such works above;
      • Identifies materials that claim to be infringing or become the subject of infringing activities, which materials will be deleted or prohibited from being accessed, and reasonable information sufficient for us to find the material;
      • Information sufficient for us to contact the complainant , Such as address, telephone number, and e-mail address (if any) where the complainant can be contacted;
      • A statement that the complainant sincerely believes that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
      • A statement that the information in the notice is accurate and that in the case of perjury, the complainant is authorized to act on behalf of the owner of the allegedly infringed exclusive rights.

    We may notify our users by posting general notices on any of our websites, sending an email to the user's email address in our records, or sending a written communication to the user's actual address in our record via a first-level email. If you receive such a notice, you can provide a written counter-notification to the designated agent, which contains the following information. To be effective, notification must be sent on a written communication that includes the following:

      • Your physical or electronic signature;
      • Identifies the material that has been removed or is forbidden to access, and where the material appeared before it was removed or access was forbidden;
      • Your statement that, based on the penalty of perjury, you sincerely believe that the material to be deleted or disabled was deleted or disabled due to wrong or misidentification; and
      • Your name, physical address and phone number, and a copy A statement indicating that you accept the jurisdiction of the federal district court in the jurisdiction where your physical address is located, or if your physical address is outside the United States, for any jurisdiction where we may be located and you will accept to provide notice of allegedly infringing material Subpoena service for a person or that person’s agent.

    User Generated Content

    From time to time, we may allow you to submit photos, videos and other user generated content (collectively referred to as "UGC"). By submitting such materials, you agree to the following terms and conditions: For good and valuable consideration, you hereby confirm receipt and completeness, and grant True Strom, the joint venture partners, vendors, distributors, and parents of True Strom, companies affiliates, subsidiaries, agents, licensees, heirs, and assignees (collectively "true strom groups") use and distribute the total non-exclusive, permanent, royalty-free and UGC amount you submit under this agreement Permission to pay, as well as your name, voice, likeness and appearance (if applicable) and personally identifiable information that you provide or are related to (collectively referred to as "presentation"), as described below.
    You acknowledge and agree that you are not entitled to share any income that parties to True Strom may or may not earn or generate through the use of the content you submit. The right of true strom groups to use the content you submit. You grant the parties to True Strom the non-exclusive right to edit, use and distribute in any way, and to allow others to use and distribute your submission or any part, copy or version thereof on the website, product and / or service. (now known or invented in any and all media, including but not limited to radio broadcasting, television, home video / DVD products, and mobile services), unlimitedly, permanently or not for users or other third parties worldwide social media sites used by True Strom) charge fees or others in the submitted content is true, and that none of these statements or any content you submit will violate any law or regulation, or violate or violate to any third party.
    The right to approve was waived. You hereby waive any right to inspect or approve your submissions used and distributed by True Strom parties, including, but not limited to, approval of your appearance and / or use of your name or any of them.